The Champs (UK) Limited is a member of Property Ombudsman which is an approved redress scheme under the Consumers, Estate Agents and Redress Act 2007. Our TPO Membership Number is D11000. We abide by their codes of practice. The TPO Consumer guide and more information about TPO can be found at www.tpos.co.uk.

The Champs (UK) Limited is a member of Propertmark Client Money Protection. Our Propertymark Client Money Protection Scheme Reference Number is CMP000649.

Please click here to see our CMP Scheme Certificate.

Please click here to see our Procedures for Handling Client Money.

The Champs (UK) Limited is registered with the Information Commissioners Office (ICO). Our reference number is ZA447276.

We take customer service very seriously and if you feel that we have not met your expectations, or if you have any complaint, please put it in writing, including as much detail as possible to send to us. Our customer care will then respond in line with the timeframes setting out our in-house customer care and complaint procedure given here. If you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter.

If you have any questions, please contact us.

+44 (0)20 3283 4038

info@champs.co.uk